AI agent
A workflow where an AI decides what to do next, often across multiple steps.
Why it matters
Agents chain decisions. One weak step can send the workflow somewhere unsafe.
Example
A triage agent routes tickets and may call internal tools.
A workflow where an AI decides what to do next, often across multiple steps.
Agents chain decisions. One weak step can send the workflow somewhere unsafe.
A triage agent routes tickets and may call internal tools.